Maxeen007 asked:


Need help about domain redemption?
I’m having the most horrible time redeeming my domain name. I was never notified that the domain was expiring for one. Next, I have to pay 100- to redeem. Next, they are requiring I that the information in my Google App’s acct and my GoDaddy account are exactly the same. I did not sign up for a GoDaddy account until a year after I purchased the domain so I don’t remember anything, I moved, etc.

I had to contact domains by proxy to get my google apps acct information so I can match it. Then, they are asking me for my domain’s business license. I don’t have one – I never was asked to provide one when I bought the domain. It’s never been owned by anyone but me.

What can I do? I’ve lost a week of work because of this. I cannot get my contacts, emails, documents that are in that email acct. My clients are getting upset.

I’m at a loss….this has been going on for a week. One person even told me today that if I cannot get this information (the business license) I won’t get my domain back which means I won’t get my emails and documents and contacts back.

Let me clarify about the business license: I am a consultant, I do 1099 work, but I got the domain to correspond with everyone instead of having a personal email. But I put my consulting name as the business name. I don’t know about all of this. I was never asked to provide any business license when they sold it to me – why would I have to show one to get my domain back? Isn’t my Drivers License sufficient…what if they won’t give it back to me? Do they then take all of my contacts, documents and correspondence?

I feel like suing them over this…I’ve lost a week of work, my clients are upset, I can’t access documents, etc.
I have been on the phone with everyone for a week now. It all has to be done over email.

royal asked:


I am physically exhausted. I have spent 5 hours trying to find a solution to a simple problem. A domain name I hold is due to expire in 2 days. A card I was using to make payment has expired so I tried to enter a new one. I used my correct google email and clicked on all highlighted areas, but I cannot access checkout, just gives a blank page with no updated information that I supplied. On other attempts because I have not got a zip code as I am based in London, it wont go further. I have tried high and low but cannot access a telephone number for them and their forums do not have my problem. I am worried my domain is going to expire, what can I do and who can I ring as their emails are No reply ones

non-existent asked:


I currently have HostMonster handling all my domain and hosting stuff for about 11 websites. I am moving all my files and so forth over to HostGator for various reasons and now want to use a cheaper registration service, someone here recommended http://www.netfirms.com and I think I’m going to go with them since $12 for a domain and domain/whois privacy is less than the $20 I’m currently paying.

Talking with HostMonster about it proved unhelpful (no doubt they’re mad about losing a customer) so how should I do it? Unlock each domain, let it expire, and then re-register through the new registration? HostMonster said to unlock it and give the new register the EPP Code. Is that right or will there be a period of downtime with that method? I want zero downtime if at all possible. Also, should I let each domain expire or register with the new registration company before that happens and use the EPP Code to do that?

Mana Superman asked:


My domain name with Hostgator’s registrant has already expired, so I decided to transfer it to Godaddy. I went to Godaddy and transfer my domain name. Then as it is pending transfer, it ask me for transaction ID and security code. I contacted HostGator and they sent me the EPP Key Code for it. I tried putting it in both the Transaction ID and Security Code, but it didn’t worked. I have been wait for more than 10 days. Can you tell me what’s going on? I need it bad.

Richard Ryan asked:


I want to use some material from a book called “BESM Third Edition” (ISBN-13 978-1-58846-474-3). Copyright is held by Arthaus Games, but Arthaus is no longer in business and does not seem to have any way of reaching them. Even the domain name they had, http://www.arthaus.com/ has expired and a third party has put up a totally unrelated website.
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If I can show evidence of trying to contact them or a partner of theirs and get no response, will I be violating Copyright to make use of the printed matterial?